At Education Matters, we understand the pivotal role that technology plays in the modern classroom. Our dedicated IT support is tailored to empower schools, educators, and students, ensuring a seamless learning experience. From optimizing network infrastructure to providing cybersecurity solutions, we’re committed to fostering a digital environment that enhances education. Partner with us for reliable, efficient, and innovative IT support, because at Education Matters, every tech solution is a step towards a brighter educational future.
IT Support
For Education
Your dedicated partner in ensuring a seamless and secure digital learning environment. As education takes center stage, our commitment to providing reliable IT solutions is stronger than ever.
Education Matters for IT Support has returned
We're here to empower educators and students alike. Let's embark on a new academic journey with technology that truly supports the future of education. Welcome back to Education Matters IT Support!
So where is Team Cyberspace?
We are on London Road, Leigh-on-Sea yes, but also Eastwood Road, Rayleigh, Paul Street, City of London & Fort Myers, Florida meaning we are a stone throw away from you! We can attend your site whenever necessary to provide you with IT throughout England and now America. We will be there for you whenever you need IT and wherever you need IT, and that’s a promise!
24/7 IT Helpdesk
Round-the-clock monitoring from our helpdesk to ensure your business stays running safely.
Remote & Onsite IT Support
We realise how continuity is of upmost importance, therefore we provide dedicated remote, and onsite support to keep your business compliant and running efficiently.
Flexible Support Options
No business is the same, therefore we provide a variety of flexible IT packages to suit.
Saturn
£30.00 Per User
£30.00 Per User
- 24/7 365 Support
- Access to Email Support via Cyberspace PSA Ticket System
- Telephony Support
- Unlimited Workstations
- Managed Backups
- Support for Servers
- Capped Hours Per Month
- Asset Management
- Installation Labour Included
- Cloud Storage of 500Gib Per User
- Cloud Support
Affordable Pricing
You’ve reached the pricing plans. Choose from one of our three plans or start your free 90 day trial risk-free.
Mercury
from £250.00 pcm
Add-on Service
- Includes all benefits from Pluto – Pay as you Go
- Global Standard Service Level Agreement
- KPI Measurement
- Access to Telephony Support
Venus
from £350.00 pcm
Add-on Service
- Includes all benefits from Mercury package
- Dedicated Account Manager
- Bespoke Service Level Agreement
- Access to Telephony Support
- Consultancy
- Hardware & Software Upgrades
Mars
from £500.00 pcm
Add-on Service
- Includes all benefits from Venus
- 24/7 Support & Monitoring Solution
- Security & Intelligence
- Security Firmware & Patching
- Engineer In Hours Callout Service – Unlimited
- Engineer Out of Hours Callout Service – Unlimited
Universe
- Includes all benefits from all packages
- Includes all benefits from Security Package
- Network Operations Centre Monitoring
- Introduction to Cyber Essentials
- Preparation for ISO27001
Mars
- Includes all benefits from Venus package
- Project Implementation & Management
- Business Continuity Management
- Engineer ADHOC Callout Service
- Web & Domain Hosting Services
Pluto
- 09:00 – 18:00 Support & Monitoring Solution
- Access to Email Support via ConnectWise Ticket System
- 5 Hours Block Hours Monthly Per User
- Non-Contractual Terms
- Infrastructure Management Solution
Universe
- Includes all benefits from all packages
- Includes all benefits from Security Package
- Network Operations Centre Monitoring
- Introduction to Cyber Essentials http://www.ncsc.gov.uk
- Preparation for ISO27001Â https://orbitalgroup.io
Mars
- Includes all benefits from Venus package
- Project Implementation & Management
- Business Continuity Management
- Engineer ADHOC Callout Service
- Web & Domain Hosting Services
Pluto
- 09:00 – 18:00 Support & Monitoring Solution
- Access to Email Support via ConnectWise Ticket System
- 5 Hours Block Hours Monthly Per User
- Non-Contractual Terms
- Infrastructure Management Solution
Meet with Team Cyberspace
For nearly a decade, Cyberspace ITÂ has been a steadfast partner, providing tailored solutions and unwavering support to Small and Medium-sized Enterprises (SMEs) and In-House operations. Our collaborative journey, initiated in 2014, has been characterized by innovation, efficiency, and a shared commitment to success.
Our Partnership Highlights:
- Tailored Technology Solutions:
- From bespoke IT support to strategic technology consulting, our solutions are crafted to address the unique needs of SMEs and In-House operations.
- Proactive Support and Maintenance:
- We understand the importance of seamless operations. Our proactive support and maintenance ensure that your technology infrastructure remains robust and reliable.
- Strategic Consultation:
- As your technology partner, we provide strategic consultation to align your IT roadmap with your business goals, fostering growth and resilience.
- Adaptability in a Dynamic Landscape:
- In a rapidly evolving digital landscape, our adaptability ensures that your organization stays ahead, leveraging the latest innovations to maintain a competitive edge.